5. Returns

You are entitled to cancel your order without stating any reason within 14 days after you receive your order. After this period you have 14 days to ship the goods to you. We will reimburse you the purchase amount including shipping costs. The cost of shipping the goods back to us however should be paid by you. In case you wish to make use of this right, you will need to send the goods including all accessories and in its original packaging to ICARUS in good condition. Please contact us at info(at)icarusreader.com if you wish to return a product. We will supply you with a return number and shipping address. Within 14 days after receiving the goods, we will reimburse you.

Summary:

  1. Contact us via info(at)icarusreader.com within 14 days after receiving your order. We will supply you with return number and address
  2. After step 1 you have 14 days to return the goods to us
  3. Ship the goods including all accessories and parts and in its original packaging to us
  4. We can refund you only after receiving the goods